What Types of Information Do We Collect From You?
We gather three basic types of information through The Site:
- Personally Identifiable Information (or “PII”)
- Non-Personally Identifiable Information (or “Non-PII”)
- IP Addresses
Personally Identifiable Information identifies a person as an individual. Although you do not have to provide PII to use The Site, we may ask that you do so when we are providing opportunities to you through The Site. This information may include your name, postal address, telephone number, e-mail address, and for purchases, your credit card number including any validation code. We may also provide functionality so that you can send messages about Site-related content to a friend. By using this functionality, you affirm that you are entitled to provide us with the recipient’s name and e-mail address for this purpose.
IP Addresses.Your Internet Protocol (IP) address is a number that is automatically assigned to your computer by your Internet Service Provider (ISP). This number is logged automatically in our server log files whenever you visit The Site, along with the time of your visit and the pages that you visited. Collecting IP addresses is standard practice and is done automatically by many websites.
How We Use The Information We Collect
Personally Identifiable Information
We may use PII:
- To fulfil your requests such as to send information to you or complete your purchases.
- To send you important information about The Site, or changes to our terms, conditions and policies. Because this information may be important to your use of The Site, you may not opt-out of receiving these communications.
- To tell you about any artists, products, services and promotions we believe may be of interest to you.
- To send messages you have chosen to send to a friend through The Site. We will not use your friend’s PII except to enable the message to be sent, unless we disclose any other use purpose to you when you provide this PII. Your friend will be able to see your name and email address.
- For internal
business purposes, such as data analysis, improving our services, identifying usage trends and determining the effectiveness of promotional campaigns.
Non-Personally Identifiable Information
This does not personally identify you. We may use this information and share it with our affiliates and other third parties for any purpose. We may combine Non-PII with PII, such as combining your geographic location with your name, but if we do this the information will be treated by us as PII for so long as it is combined. We may aggregate PII such that the end-product does not personally identify you or any other user of The Site, for example by using PII to calculate the percentage of our users who like a particular product or service.
We use IP addresses for the same purposes for which we use PII and in addition for calculating usage levels on The Site, helping diagnose server problems, and administering The Site and your use of it including providing opportunities to you and fulfilling your requests and purchases. Except where otherwise required by law, we treat IP Addresses, server log files and related information as Non-PII.
We may use PII, Non-PII and IP Addresses for any purpose required or permitted by the law of any country.
How Do We Disclose Information?
- To third parties who provide services to us, so that they can provide the services, such as data analysis, order fulfilment, infrastructure provision, IT services, customer service, e-mail delivery services, credit card processing and other similar services
- To tell you about products, programs, services and promotions they believe may be of interest to you.
- To our affiliates or a third party if we reorganise, merge, sell, assign, transfer or dispose of all or any part of our business, assets or stock.
- To comply with legal process, to respond to requests from governmental and/or public authorities of any country in which we operate, to enforce our terms and conditions, to protect our operations or those of our affiliates, to protect your, our affiliates’ and our own rights, privacy, safety or property, and to enable us to pursue available remedies or limit the damages that we may sustain.
Other Important Notices.
Information Posted on The Site
The information or materials (including photographs, videos and other content) that you post on The Site (including in any profile page you create for yourself on The Site, or in any Site forum, chat room, blog or similar service on The Site) become public information and will be accessible to other Site users and the general public. Please note that, pursuant to the Terms and Conditions applicable to The Site, we retain certain rights in the information or materials that you post on The Site, and we may use or disclose such information or materials (including any PII included in such information or materials) in accordance with our terms and conditions of our Terms & Conditions. Please exercise discretion and caution when disclosing any information in this way. We are not responsible for the use or disclosure by others of any information you disclose in this way.
If you choose to participate in a promotion, competition or survey, please be certain to check the specific rules relating to the promotion or competition as those rules may differ for each competition, promotion or survey.
Third Party Sites
Third Party Advertisers
We may use third-party advertising companies to serve ads when you visit our Site. These companies may use information (not including your name, address, e-mail address or telephone number) about your visit to this Site to provide advertisements about goods and services that may be of interest to you.In the course of serving advertisements to The Site, these companies may
place or recognise a unique cookie on your browser.
We use reasonable organisational, technical and administrative measures to protect PII under our control. Security measures and tools, such as firewalls, are in place to help protect against the loss, misuse and alteration of the information under our control. Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. Please do not send us sensitive information through e-mail. If you have reason to believe that your interaction with us is no longer secure, you must immediately notify us of the problem by contacting us at the contact address given below. If you choose to notify us by physical mail this will delay the time it takes for us to respond to the problem.
If you change your mind, and no longer wish to receive marketing-related e-mails from us and our affiliates, or if you would prefer that we do not share your PII with our affiliates and/or artists, you may opt-out of receiving these marketing-related e-mails and from this sharing by emailing us atmaking it clear in your email that you wish to opt-out. We will endeavour to comply with your request as soon as reasonably practicable. If you do opt-out, we will not be able to remove your PII from the databases of any affiliates or artists with which we have already shared your PII. If you wish to stop receiving marketing-related e-mails from these affiliates or artists, please contact these affiliates or artists directly and use any opt-out mechanisms set forth in their respective privacy policies.
Changing or Suppressing PII
If you would like to review, correct, update or suppress PII about you that has been previously provided to us through The Site, you may contact us by e-mailing us at. We may need to verify your identity before implementing your request. We will endeavour to comply with your request as soon as reasonably practicable. We may need to retain certain information for record-keeping purposes, and there may also be residual information that will remain within our databases and other records, which will not be removed. We are not responsible for removing or suppressing information from the databases of third parties with whom we have already shared PII about you.
Note Regarding the Use of The Site by Children
The Site is not directed to individuals under the age of thirteen and we request that these individuals do not provide PII through The Site.
We do not represent or warrant that The Site, or any part thereof, is appropriate or available for use in any particular jurisdiction. Those who choose to access The Site do so on their own initiative and at their own risk and are responsible for complying with all local laws, rules and regulations. We may limit The Site’s availability, in whole or in part, to any person, geographic area or jurisdiction we choose, at any time and in our sole discretion. By using The Site and submitting any PII, you consent to the transfer of PII to other countries which may provide a different level of data security than in your country of residence.
LAST UPDATED: 28th May 2016